Important Information for EU Customers:
Following the UK’s withdrawal from the European Union, there may be additional customs charges and import duties applicable to your order. These charges are not included in the product or shipping costs displayed on our website and are the responsibility of the customer.
To minimize potential delays and costs, we recommend:
- Checking your country’s customs website or contacting your local customs office for detailed information on applicable import duties and taxes. (Most government websites have a section dedicated to customs information. Look for a link to the customs department or agency on your country’s main government website).
- Considering placing smaller orders to stay below any import duty thresholds. To
determine the specific threshold applicable to your order value, please visit your country’s customs website.
We apologize for any inconvenience this may cause and appreciate your
understanding.
Please note:
This information is for general guidance only and may not be exhaustive. We recommend consulting with your local customs office for the latest regulations.
Contact Us
If you have any questions about our customer service policies, please don’t hesitate to
contact us:
• Phone: +442086484363
• Email: venuscosmetics@yahoo.co.uk